Our Culture

We encourages our employees to enjoy their work .We recognizes & rewards those employees who understand, believe, work & improve to provide to their internal & external customers the desired product(s)/services so as to ensure a Genuine Customer Satisfaction.

From its day of inception and operations we have inculcated a culture amongst its employees where people shed inhibitions & thrive with confidence. This culture minimizes procedures & provides abundant opportunities of bonding & sharing for all its corporate, retail, institution & warehouse employees. This platform comes in the form of ‘Religare Huddle’ in Religare Wellness which is a weekly phenomenon at the corporate & a daily practice at all other business points.

To reinforce the Religare Wellness culture, the HRD & the T&D department have crystallized the culture in the two smart pneumonic that is SPEED & J.O.S.H.

 Wherein SPEED conveys -
‘SPEED’ – the rate of response time

• S - Strategic Focus
• P - Passion
• E - Energy and Enthusiasm
• E - Engagement
• D - Delivery

Strategic focus conveys customer centricity that mean our actions should deliver Customer Satisfaction irrespective of the fact with whom we are dealing. It can be internal customer (in case of our colleagues, superiors & juniors) as well as our external customers ( in case of our).customers at the stores, our vendors, our business partners etc.)

Passion talks our dedication to achieve the goal that is Customer Satisfaction. That means enjoying the process of delivering the Customer Satisfaction.

Energy & Enthusiasm implies that we need to show through our response time that we mean to deliver in time Customer Satisfaction.

Engagement refers to be involved with our work till we accomplish the task.

Delivery conveys that our job is incomplete till our customer is satisfied.

J.O.S.H stands for Joyous Opportunities to Self Harness

J.O.S.H conveys that –
The progressive improvement is a way of life & is a means of delivering better than yesterday. Religare Wellness assures all its employees that it would offer immense Learning Opportunities to all its employees to enable them as better professionals & to help them become still better members of the society.

Religare Wellness is committed to inculcate, support & motivate the culture of ‘SPEED’ & ‘J.O.S.H’.

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